Wednesday, 25 November 2009

Last-minute launch hiccups

Well, we've just done our biggest, most complicated launch yet, and we're bloody pleased that it nearly all went to plan.

However, there are, of course, a few outstanding problems that we'll address as soon as we can. F'rinstance...
  1. We can't accept PayPal just at the moment. Credit cards work fine, but PayPal's not going through. We're sorting this out with them, and we expect to have it up and running in a few days.
  2. We're having issues with taking American Express cards. Again, we're taking it up with them, and that should be fixed soon.
  3. If you've got unpurchased items in your shopping basket from a previous trip, you'll need to clear those out manually, otherwise it'll try to sell you those as well as a subscription.
  4. A few people are having problems logging in with Moviestorm 1.2, and we can't quite figure out why. If this happens to you, change your password and you should be able to log in.
  5. There's no message of the day on Moviestorm 1.2. It works fine on the development service, but it doesn't work when we make it live. It seems to be something to do with Amazon s3, and if we were a little more awake, we'd probably be able to figure out what. That should be sorted tomorrow. If it was there, it would look like this, but bigger. And you could click on it and get yourself a sub.

  6. There are some visual inconsistencies in the site. We've moved stuff to new servers, implemented new CSS, and changed the back end systems, and guess what? We missed a few bits. We'll find 'em and fix 'em as we go.
There's more, of course, and we'll get to it all in due course. And doubtless, you'll find a whole bunch of other things we missed and tell us about them in the website forum and the feedback forum.

Anyway, thanks for your patience. We're off to put our feet up and perhaps sip a small glass of sherry. Just the one. Between us. We reckon we earned it. Especially Yolise, who shouldered the burden of the Web site work.

Oh - and to our American friends - happy Thanksgiving!

2 comments:

tkd27 said...

And Happy Thanksgiving to you, Matt. Is this your first Thanksgiving? Either way, enjoy your Turkey (or however you and your family choose to celebrate! :) )

Matt Kelland said...

My first proper Thanksgiving, anyway. It's a long, and not very exciting story...